Jochem
About Jochem
Jochem offers an AI-powered platform designed to provide quick answers to customer and employee inquiries. By seamlessly integrating with existing tools, Jochem enhances knowledge sharing and reduces dependency on experts. Its unique capability of smart matching connects queries to the right person, ensuring efficient support and continuous learning.
Jochem provides flexible pricing plans tailored to organizations of various sizes, including a free tier for initial users. As you upgrade, you gain additional features, capabilities, and personalized support. Each plan enhances knowledge management, enabling enterprises to optimize their internal processes and improve response times effectively.
Jochem's user interface is designed for seamless interaction, featuring intuitive navigation and a clean layout. It simplifies accessing information, ensuring users find answers quickly. Key features like smart matching and automated knowledge capture enhance usability, making Jochem an efficient tool for both customers and employees.
How Jochem works
Users begin by onboard through a streamlined process, integrating Jochem with their toolstack. They can then easily ask queries related to customer support or employee inquiries. Jochem utilizes AI to generate instant responses, and when an answer isn't found, it connects users to the right expert, capturing new knowledge automatically and enriching the knowledge base continuously.
Key Features for Jochem
Instant Answers
Jochem’s core feature is its ability to provide instant answers to queries. This innovative solution allows users to bypass extensive searches in files, making customer and employee support more efficient. With a seamless knowledge integration, Jochem empowers organizations to enhance productivity and resolve inquiries quickly.
Expert Matching
Jochem’s expert matching feature connects users to internal experts when their queries can't be answered directly. By leveraging smart algorithms, Jochem minimizes the search time for accurate information, allowing quick access to necessary knowledge and ensuring users receive expert assistance when needed.
Automated Knowledge Capture
Jochem's automated knowledge capture ensures continuous learning by recording new insights shared by experts. This feature enhances the existing knowledge base, minimizing redundancy and dependency on specific employees, while fostering an organizational culture of knowledge sharing and optimization.
