Social Intents

Social Intents offers live chat and AI chatbot solutions for enhancing customer engagement and support.
August 15, 2024
Web App
Social Intents Website

About Social Intents

Social Intents empowers businesses with innovative live chat software that integrates seamlessly into Microsoft Teams, Google Chat, Slack, and more. This platform allows user-friendly interactions with website visitors, automate customer inquiries, and increase engagement, enhancing overall customer satisfaction and boosting sales for targeted businesses.

Social Intents offers various pricing plans: Starter at $39/month, Basic at $69/month, Pro at $99/month, and Business at $199/month. Each tier provides unique features like multi-chat widgets and ChatGPT integrations. Users can experience a 14-day free trial, allowing them to explore premium functionalities without commitment.

The intuitive design of Social Intents ensures a seamless user experience. The layout prioritizes efficiency, allowing easy navigation through the chat console, connection with team channels, and customization options. Users benefit from a streamlined interface that merges familiar tools with powerful customer engagement features.

How Social Intents works

Users begin by registering for a free trial and connecting Social Intents with their preferred communication channels like Microsoft Teams or Slack. Next, they embed the live chat widget on their website. From there, users can manage live chats directly through their familiar interfaces, leveraging AI chatbots to enhance customer interactions and support workflows effectively.

Key Features for Social Intents

AI-Powered Chatbot Integration

The AI-powered chatbot integration makes Social Intents a standout solution, allowing businesses to engage customers automatically. Users can train ChatGPT bots on their specific data, ensuring personalized interactions and improved response rates, ultimately enhancing customer satisfaction and operational efficiency.

Real-Time Customer Engagement

Real-time customer engagement is a key feature of Social Intents, enabling businesses to connect instantly with website visitors. This capability not only streamlines communication but also accelerates response times, helping teams capture leads and provide exceptional support, thus improving overall customer relations.

Multi-Platform Integration

Social Intents excels with its multi-platform integration, allowing seamless connection across Microsoft Teams, Slack, Zoom, and Google Chat. This unique feature enables businesses to manage customer interactions using familiar tools, reducing the need for context switching and improving team efficiency in handling inquiries.

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