Perfect Wiki

An AI-powered help center integrated into Microsoft Teams for company knowledge management.
August 13, 2024
Web App
Perfect Wiki Website

About Perfect Wiki

Perfect Wiki is a powerful knowledge management tool that seamlessly integrates into Microsoft Teams. It transforms your company's insights into an AI-powered help center, facilitating instant answers to repetitive questions from colleagues and customers. By using Perfect Wiki, businesses enhance communication, collaboration, and efficiency in their workflows.

Perfect Wiki offers various pricing plans tailored to team sizes. The Pro plan costs $79/month for small teams, Premium is $239/month for growing businesses, and the Ultimate plan at $419/month is ideal for larger companies. Each includes multiple knowledge bases and user-friendly AI chatbot functionality for improved support.

The user interface of Perfect Wiki is designed for optimal ease and efficiency. It provides a clean layout integrated within Microsoft Teams, enabling effortless navigation between features like content creation, reporting, and chatbot interactions. Users enjoy a seamless experience that enhances their ability to manage company knowledge effectively.

How Perfect Wiki works

Users engage with Perfect Wiki by integrating it into Microsoft Teams. After onboarding, they can easily create knowledge bases for their departments, add FAQs and standard operating procedures, and utilize the AI chatbot for instant answers. The straightforward design allows users to manage content quickly, enhancing collaboration and knowledge sharing.

Key Features for Perfect Wiki

AI-Powered Chatbot

The AI-powered chatbot in Perfect Wiki transforms customer support by providing instant, AI-generated answers based on your data. This feature enhances user interaction, allowing employees and clients to receive quick resolutions to their queries directly within Microsoft Teams, significantly improving their overall experience.

Customizable Knowledge Bases

Perfect Wiki allows businesses to create multiple customizable knowledge bases tailored to distinct departments or teams. This feature promotes organized information management, ensuring users have access to relevant content that supports productivity and collaboration, all while seamlessly integrating with their existing Microsoft Teams environment.

AI-Generated Reports

Perfect Wiki’s AI-generated reports offer actionable insights into knowledge base performance. These reports automatically inform users of outdated content, popular queries, and community engagement metrics, helping teams continually improve their documentation and support efforts, thus ensuring a robust source of accurate information.

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