Kastro
About Kastro
Kastro is an AI-driven customer support solution designed for startups and indie hackers. It simplifies support by organizing conversations and leveraging AI to provide fast responses to repetitive questions, allowing human agents to focus on more complex issues, ultimately enhancing user satisfaction and efficiency.
Kastro offers a free trial with affordable subscription tiers tailored to varying support needs. Users can access comprehensive features with competitive pricing. Upgrading unlocks advanced functionalities, improving response efficiency and customer engagement, making Kastro an invaluable asset for any growing business.
Kastro features a clean, intuitive interface that promotes a seamless user experience. Its layout is designed for easy navigation, enabling users to access essential tools quickly. The user-friendly design and unique features ensure that both support teams and customers can efficiently find the answers they need.
How Kastro works
Users begin by signing up for Kastro and onboarding their help center content, utilizing the platform's powerful crawler. After integrating the AI chatbot into their site, they can manage customer support more effectively. The AI suggests relevant articles and provides automated responses, empowering support agents to engage in more meaningful conversations and resolve complex queries.
Key Features for Kastro
AI ChatBot Integration
Kastro's AI ChatBot integration empowers businesses to handle repetitive customer inquiries effortlessly. This unique feature learns from the help center's knowledge base, allowing it to provide instant and accurate answers, thus freeing up human agents to tackle more complex customer issues.
Help Center Functionality
Kastro enhances user experience with its comprehensive Help Center, allowing businesses to create a professional repository of answers. This feature seamlessly integrates with live chat, ensuring customers can find accurate solutions quickly and independently, thus minimizing wait times and increasing satisfaction.
Automated Offline Responses
Kastro's automated offline responses feature ensures that users receive timely support even when human agents are unavailable. This functionality allows businesses to maintain customer engagement and provide instant answers, enhancing the overall customer support experience during off-hours.
