Interhubz

Interhubz is a revolutionary integration tool designed to bridge the gap between Intercom and HubSpot, addressing the common pain points encountered by teams that rely on these platforms for customer engagement and support. This powerful tool offers a seamless solution that transforms how conversations are logged and managed, ensuring that support and sales teams have access to clear and concise information. By consolidating multiple entries from Intercom into a single, well-structured note in HubSpot, Interhubz eliminates timeline pollution and enhances visibility into customer interactions. It's built for teams where customer support operates through Intercom while sales and customer success thrive in HubSpot, making it perfect for organizations looking to streamline their workflows and improve collaboration. With Interhubz, users can expect increased efficiency, reduced manual work, and a cleaner, more organized CRM environment.

One Note Per Conversation

Interhubz simplifies the user experience by transforming every Intercom conversation into a single, rich note in HubSpot. This means no more cluttered timelines with multiple entries that fragment essential context. Each note contains the full transcript, attachments, and a summary, allowing teams to grasp the entire conversation at a glance.

Intelligent Contact Matching

Say goodbye to duplicate entries and confusion with Interhubz's advanced matching algorithms. The integration intelligently matches contacts and companies using various identifiers such as email, phone numbers, and custom properties. This ensures that every interaction is linked to the correct records, maintaining an organized and efficient database.

One-Click Ticket Creation

Creating tickets has never been easier. With Interhubz, users can generate HubSpot tickets directly from Intercom with just one click. This feature also includes bi-directional sync of ticket statuses, ensuring that updates are reflected in real-time across both platforms, eliminating the need for manual entry and reducing the risk of errors.

Noise Guards

Interhubz includes smart noise filtering capabilities that prevent irrelevant conversations from cluttering your CRM. By automatically filtering out bot interactions, spam, and low-value discussions, this feature keeps your HubSpot timeline clean, allowing teams to focus on meaningful customer engagements.

Streamlined Customer Support

Support teams can effortlessly reduce the time spent managing customer interactions by utilizing Interhubz to log conversations efficiently. With clean, consolidated notes, support agents can quickly reference past interactions, enabling them to provide better service and resolve issues faster.

Enhanced Sales Collaboration

Sales teams benefit from seamless visibility into customer conversations that occur in Intercom. With every relevant detail logged in HubSpot, sales representatives can approach prospects with context, improving their engagement strategy and increasing the likelihood of closing deals.

Efficient Ticket Management

Interhubz simplifies the ticket creation process for support teams. By allowing them to create tickets directly from Intercom and keeping track of ticket statuses in real-time, the integration fosters better communication between support and sales, ensuring that no critical issues fall through the cracks.

Clean and Organized CRM

Organizations looking to maintain a tidy CRM environment will find Interhubz invaluable. By filtering out unwanted noise and consolidating important conversations into single entries, teams can keep their HubSpot database organized and focused on what truly matters—building relationships and driving growth.

How does Interhubz improve conversation logging?

Interhubz improves conversation logging by consolidating multiple entries from Intercom into one clean, formatted note in HubSpot. This approach eliminates timeline clutter and ensures that essential context is preserved, making it easier for teams to access and utilize customer interactions.

Can Interhubz handle duplicate contact entries?

Yes, Interhubz utilizes intelligent contact matching algorithms that prevent duplicates by matching contacts based on email, phone numbers, and custom properties. This ensures that every conversation is accurately linked to the correct contact or company record.

What is the setup process for Interhubz?

Setting up Interhubz is quick and straightforward. Users can connect their Intercom and HubSpot accounts with a one-click OAuth connection, configure matching settings in just a few minutes, and set up noise filters within moments. Once configured, conversations sync automatically based on predefined triggers.

Is there a trial period for Interhubz?

Yes, Interhubz offers a 7-day free trial with no credit card required. This allows potential users to explore the integration's features and benefits fully before committing to a subscription.