Hatchet

Hatchet is an AI-powered tool designed for efficient incident response and troubleshooting.
August 14, 2024
Web App
Hatchet Website

About Hatchet

Hatchet is an innovative AI platform designed for incident response, particularly beneficial for on-call engineers at tier-1 services. By rapidly triaging and investigating incidents, Hatchet enables teams to resolve issues efficiently, leveraging its unique ability to analyze logs and suggest fixes promptly.

Hatchet offers flexible pricing plans tailored for varying needs, ensuring efficient incident response management. Each subscription tier includes essential features that enhance productivity. Users can benefit from upgrading for advanced capabilities and exclusive discounts, making Hatchet a valuable asset for organizations.

Hatchet features a user-friendly interface that enhances the browsing experience, designed for intuitive navigation. Its streamlined layout facilitates seamless interactions, putting key functionalities at users' fingertips, ensuring that engineers can quickly access the tools they need for effective incident resolution.

How Hatchet works

Users begin their journey with Hatchet by onboarding through a straightforward setup process that involves configuring their environment and integrating the platform with existing alert systems. Once set up, users can navigate an intuitive interface that allows them to point Hatchet towards logs from various sources, enabling it to analyze and suggest potential fixes promptly. This process not only simplifies incident management but also empowers teams to react more efficiently, leveraging AI capabilities for improved outcomes.

Key Features for Hatchet

AI-driven incident triage

Hatchet's AI-driven incident triage feature enables on-call engineers to rapidly analyze logs and communication channels. By actively suggesting fixes, it significantly reduces response time during critical incidents, ensuring that services remain operational and minimizing financial losses due to downtime.

Self-hosted data security

Hatchet prioritizes your data security with its self-hosted solution. By operating totally within your VPC, it ensures that sensitive information remains protected. This level of security, combined with zero telemetry collection, builds trust for organizations handling critical services and data.

Log analysis optimization

Hatchet enhances log analysis by integrating seamlessly with various log formats, such as CloudWatch and DataDog. This optimization allows engineers to focus on critical investigation pathways, ensuring timely fixes during incidents, ultimately leading to improved service reliability and uptime.

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