Desku
About Desku
Desku is an innovative AI-powered customer support platform tailored for E-commerce and SaaS businesses. It enhances user interactions by automating responses, equipping teams to manage complex queries effectively. Desku's unique AI chatbot ensures seamless communication and significant efficiency gains, making customer support smoother and more effective.
Desku offers a Free Forever Plan, along with a $19/month subscription for advanced features. Users benefit from automated support that drives efficiency and conversion rates. Upgrading unlocks premium functionalities, streamlining customer interactions and data management, ensuring businesses can provide exceptional service while boosting growth.
Desku features a user-friendly interface that promotes seamless navigation and efficient communication. Its organized layout and intuitive design facilitate quick access to tools like live chat and knowledge bases. Desku is designed for ease of use, making customer support effortless and enhancing the overall user experience.
How Desku works
Users onboard with Desku by signing up and accessing the intuitive interface. They can easily integrate existing data and tools. Once set up, users engage with features like live chat, AI chatbots, and self-service knowledge bases. Desku simplifies customer support, allowing brands to automate responses and manage inquiries effectively.
Key Features for Desku
AI Co-Pilot for Teams
Desku's AI Co-Pilot drastically enhances team productivity by automating ticket responses and actions based on brand knowledge. This feature ensures quick, accurate replies, freeing human agents for complex issues. With Desku, teams operate efficiently, delivering exceptional support while benefiting from custom AI assistance tailored to their needs.
No Code Chatbot Builder
Desku's No Code Chatbot Builder empowers businesses to create custom chatbots effortlessly. Users can design interactive, 24/7 customer service solutions without technical expertise. This feature enables seamless support automation, allowing customers to resolve inquiries anytime, thereby improving user satisfaction and operational efficiency.
Knowledgebase Creation
Desku's Knowledgebase Creation allows users to build an extensive self-service resource for customers. By equipping clients with accurate information, this feature reduces support inquiries by 40%. Users can easily maintain and update the knowledge base, enhancing customer service and improving overall satisfaction while minimizing team workload.
