CX Assist
About CX Assist
CX Assist is a cutting-edge email automation platform that leverages AI to deliver personalized, timely email responses. Perfect for businesses looking to enhance customer engagement, the intuitive interface allows users to train the AI using their content, ensuring consistent and brand-aligned communication.
CX Assist offers three pricing plans to suit different needs: a Free plan for 50 emails, a Pro plan for 5,000 emails at $34/month, and a Scale plan for 50,000 emails at $150/month. Upgrade plans offer increased email capacity and premium support options.
CX Assist features a user-friendly interface designed for seamless navigation. With straightforward onboarding processes and intuitive controls, users can easily train the AI and manage their email settings. This simplicity ensures that email automation is efficient and allows users to focus on essential tasks.
How CX Assist works
Users interact with CX Assist by signing up with a Google or Microsoft account. After granting permission, they train the AI using their business content and set specific email handling rules. Once configured, CX Assist autonomously manages email responses while allowing manual overrides when needed, thus streamlining communication.
Key Features for CX Assist
AI-Powered Email Responses
CX Assist's AI-powered email responses transform personalized communication. By using trained data, this feature ensures timely and accurate replies, significantly enhancing customer satisfaction and freeing up valuable time for users to focus on strategic activities rather than routine email management.
Customizable Email Workflows
CX Assist allows users to set personalized rules for email handling, ensuring efficient workflows. This feature enhances productivity by leveraging specific criteria such as urgency and keywords, intelligently directing emails to either human representatives or the AI assistant based on user-defined parameters.
Multi-Language Support
CX Assist supports over 50 languages, allowing businesses to connect with diverse audiences seamlessly. This unique feature enables users to respond to emails in their customers' preferred languages, improving customer experience and expanding market reach for global operations.
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