Context
About Context
Context is a revolutionary platform designed to automate tech support for businesses using their existing knowledge base. By importing documents and leveraging GPT-4's capabilities, it provides efficient, accurate responses to user queries, ensuring timely customer support and improving user satisfaction.
Context offers flexible pricing plans to cater to various business needs. Each tier provides escalating features, from basic access to advanced analytics and multi-source imports. Upgrading unlocks additional benefits, enhancing customer support capabilities and operational efficiency for businesses of all sizes.
Context features a user-friendly interface designed for seamless navigation and integration. The layout simplifies user interactions, facilitating easy onboarding and support. Unique tools, such as response ranking and preloaded FAQs, enhance user experience, making Context an essential tech support solution.
How Context works
Users start by importing their documents from numerous sources into Context, creating a comprehensive knowledge base. They then install the bot across various platforms like websites and messaging apps. Context provides 24/7 automated support, tracking queries and feedback to continuously refine documentation, enhancing user experience and satisfaction.
Key Features for Context
GPT-4 Powered Tech Support
Context’s GPT-4 powered tech support feature allows businesses to provide instant and accurate answers to technical inquiries. This unique functionality not only addresses user questions effectively but also significantly reduces the need for human intervention, streamlining customer support operations.
Multi-source Data Import
The multi-source data import feature of Context enables users to seamlessly integrate information from various platforms, including websites and PDFs. This functionality enriches the support bot’s knowledge base, enhancing its ability to provide accurate responses and better meet user needs.
Response Ranking System
Context includes a response ranking system that empowers users to mark answers as helpful or unhelpful. This unique feature helps refine the quality of responses over time, ensuring continuous improvement of the bot’s performance and user satisfaction.
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